Pre-Orders
Information about our pre-orders.
Delayed Item List
Get the latest updates on delayed pre-order items. Pre-order dates are estimates and subject to change.
Are pre-order release dates accurate?
Pre-order release dates are estimates. We stay in touch with vendors to ensure accuracy, but dates depend on factors outside of our control. If a pre-order date changes, we will update the product listing and, whenever possible, notify affected custo
My pre-order was delayed. How do I find the new date?
Please visit our delayed item list for new estimated ship dates.
The release date on the product page has passed and I still haven't received my product. What happened?
For the latest release date information, please visit our delayed items list.
When will you charge me for pre-orders?
Payment will be processed at the time you place your order.
Can I cancel my pre-order?
Yes, but it depends on the status of the order. If the item has not yet shipped, please email [email protected] and we will cancel your pre-order and issue a full refund. If your pre-order has been shipped or is in the shipping process we cannot c
What is your delayed item policy?
Pre-order dates may change for reasons beyond our control. If a pre-order date changes, we will update the product listing and, whenever possible, notify affected customers. To view delayed pre-order items and their latest estimated ship date, see ou
The pre-order window has closed. Can I still purchase it?
In some cases, we may have additional inventory after a product is released. To be notified if a product comes in stock, visit the product page and submit your email address.